Effective January 1, 2026 | Updated September 19, 2026

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Sensibly Moved (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and safeguarded when you visit our website (www.besensiblymoved.com) and when you book or receive bodywork and massage therapy services with us.

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1. Information We Collect

We collect information directly from you when you use our site or schedule a session, as well as automatically through your browser:

•  Contact & Identification Information: Your name, email address, phone number, and mailing address.

•  Health & Intake Information: Health history, physical symptoms, areas of focus/concern, emergency contact details, and any health-related notes you disclose during consultation or on your intake forms.

•  Payment & Transaction Details: Payment card details, billing address, and transaction histories associated with session purchases. (Note: Payment card data is processed directly and securely by our third-party payment processor; we do not store full payment card numbers on our site).

•  Technical & Usage Information: IP addresses, browser type, device information, operating system, pages visited, and browsing interactions collected automatically through cookies and site analytics.

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2. How We Collect Your Information & Third-Party Platforms

We utilize established, secure third-party platforms to run our business smoothly:

•  Wix.com (Website Hosting & Platform): Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to present our services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications behind a firewall. Wix uses essential and performance cookies to ensure site functionality, security, and traffic insights.

•  Vagaro (Online Booking, Client Intake & Payment Processing): We use Vagaro as our external client management, scheduling, and payment processing system. When you click links to book an appointment or purchase services, you are directed to Vagaro’s secure portal. Any booking information, payment transactions, and intake forms you complete are collected and processed under Vagaro’s security protocols and Vagaro’s Privacy Policy.

•  Direct Communications: When you reach out via our website contact forms, email, phone, or text, we collect the details you provide in your message to respond to your inquiry.

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3. How We Use Your Information

We use the information we collect to:

•  Provide, schedule, and manage therapeutic massage and bodywork appointments.

•  Tailor sessions safely and responsibly to your body’s unique needs and health background.

•  Send appointment confirmations, reminders, intake paperwork, and schedule updates.

•  Process transactions and issue receipts.

•  Respond to your questions, inquiries, and feedback.

•  Maintain site security, prevent fraudulent activity, and analyze website traffic to improve user experience.

•  Comply with applicable legal, licensing, and professional regulatory standards.

 

4. How We Share and Protect Your Information

•  Confidentiality: Your personal health and session notes are kept strictly confidential. We do not sell, rent, or trade your personal information to third parties.

•  Service Providers: We share information only with our trusted service providers (such as Wix and Vagaro) strictly to facilitate website hosting, appointment management, and payment processing.

•  Legal Requirements: We may disclose information if required to do so by law, subpoena, or to protect the safety and rights of our clients, practitioner, or the public.

•  Data Security: We implement reasonable physical, technical, and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

 

5. Cookies and Tracking Technologies

• Our website uses cookies (small text files placed on your device) provided by Wix to:

•  Enable essential site security, navigation, and core functionality.

•  Monitor and analyze site traffic and performance.

• You can manage or disable non-essential cookies through your browser settings or via any on-screen cookie consent banner displayed on our website.

 

6. Your Rights and Choices

• Depending on your jurisdiction (including under California privacy laws), you have the right to:

•  Request access to the personal information we hold about you.

•  Request corrections to any outdated or inaccurate information.

•  Request the deletion of your personal information, subject to legal, professional record-keeping, or licensing retention requirements.

•  Opt out of non-essential marketing communications at any time.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory practices. Any updates will be posted directly to this page with an updated "Last Updated" date.

 

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

 Business Name: Sensibly Moved

 Practitioner: Melissa A. Griffin, CMT

 Email: sensiblymoved@gmail.com

 Phone: (707) 583-9141

 Address: 801 Donahue St, Santa Rosa, CA 95401